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Call 911 Immediately
  • If you smell smoke or see a fire
  •  If you hear a smoke detector going off

 If you witness a plumbing line breakage or plumbing back-up where water is pouring into your apartment or any public area of the building

Con-Edison Emergency – 1 (800) 752-6633

  • If you smell gas
  • Partial or complete loss of power

Non Emergency – Call (914) 328-6962 - 24 Hours

  • If you are locked out of your apartment
  • If there is no heat or hot water service to your apartment
  • A plumbing leak where water is dripping into your apartment
  • A blockage of your bathroom or kitchen drain
  • Partial or complete loss of power to your apartment
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